Kimball Jones Socks' Shipping and Returns Policy
Our socks will bring you joy, will put a smile on your face every time you wear them, or you may return them for a different pair. No questions ask. No ifs, ands or buts. Joy and happiness are the mainstays of our company, and if you’re not happy, then neither are we. As a customer and friend, we’re here to serve you and bring you joy. Keep the pair you're dissatisfied with and we’ll send you another of your choosing.
Kimball Jones Socks are usually given as gifts to friends, loved ones and family members as expressions of love, to show appreciation, to celebrate special occasions such as birthdays, to express gratitude for friendships, to give recognition or just to say, “Thank you.”
An example of a legitimate return would be the case of the husband who received a pair of Firefighter Socks from his spouse, but after they divorced, the socks no longer made him smile. He made us aware of the situation and we sent him another pair of his choosing.
It's that simple and that easy.