QUESTIONS ABOUT PAYMENTS AND ORDERS
What forms of payments are accepted?
When will my credit card be charged?
How do I know my order went through?
Your website keeps rejecting my credit card. What do I do?
Is it permissable to use multiple discount codes on one order?
I have a discount code. Where do I enter it?
Can I change my order?
Why haven't I received an email regarding my order?
What happens if an item is out of stock and has to be cancelled?
Does Kimball Jones Sock Co. charge taxes on my orders?
DELIVERY AND SHIPPING
What is the cost of shipping and handling?
How do you ship?
Has my order shipped?
When will I receive my order?
How do I track my package?
I haven’t received my package. Now what do I do?
Where do you ship from?
I accidentally ordered the wrong socks. Can you change my order?